Is software you used with past Windows versions not working in a newer Windows version? If you are having trouble running NELLA_WARE's software (or any Windows software) on your version of Windows, then please visit the linked-to Microsoft web page for help.
Please note that NELLA_WARE's software will run on Windows XP, this information may help you at the Microsoft link.
If you are having trouble getting Microsoft Agent to work on Windows 7, then this linked-to Microsoft web page has important information that will help get Microsoft Agent working.
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The www.LearnCivilWarHistory.com blog is a sister website of nellaware.com and is a great place to read and learn about America's Civil War.