Is software you used with past Windows versions not working in a newer Windows version? If you are having trouble running NELLA_WARE's software (or any Windows software) on your version of Windows, then please visit the linked-to Microsoft web page for help.
Please note that NELLA_WARE's software will run on Windows XP, this information may help you at the Microsoft link.
windows.microsoft.com/en-us/windows/make-older-programs-run#1TC=windows-7
If you are having trouble getting Microsoft Agent to work on Windows 7, then this linked-to Microsoft web page has important information that will help get Microsoft Agent working.
https://www.microsoft.com/products/msagent/main.aspx
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The www.LearnCivilWarHistory.com blog is a sister website of nellaware.com and is a great place to read and learn about America's Civil War.
www.LearnCivilWarHistory.com